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Customer Growth Specialist


Lightspeed is on the hunt for a Junior Account Executive (Native Flemish Speaker) to join our Ghent-based Sales team. This role is an inside sales position and does not require travel. We are growing and therefore are looking to hire the best sales people on the market who are happy to contribute to our success.
Are you ambitious? Are you experienced in sales, but you still want to learn a lot about deals before growing into a 'hardcore' sales role? Do you get excited every single time you talk to customers? If so, we want to hear from you!
Now we get to brag about us: Lightspeed provides retailers and restaurateurs the simplest way to build, manage, and grow their business while crafting a better customer experience. Lightspeed empowers small business owners with a complete overview of their business in one place - more than 50,000 businesses processing over $15 billion in transactions annually use Lightspeed’s mobile Point of Sale software and eCommerce platform to manage inventory, customer preferences, sales, and analytics to get a complete overview of their business in one place. Founded in 2005 with offices in Canada, USA, and Europe, Lightspeed has received one of the largest funding for a Canadian tech company which has us well positioned to become Canada's next great technology success story. We're passionate about enabling people to do their best work. Come work with us and find out what you can do.


As a Junior Account Executive you will:

  • Identify opportunities and maximize growth for our current customers, primarily through telephone and email communication
  • Nurture all inbound leads through to qualification for the account management team
  • Create a great impression to our customers by providing them with a world-class experience
  • Identify customer needs to determine opportunities for upsells and cross-sells
  • Manage multiple lead sources, including incoming calls, emails, and chats
  • Manage existing customer database using Salesforce, to ensure all communications are logged and identified
  • Work with the team to develop new strategies to grow current sales pipeline, and consistently meet monthly, quarterly and annual goals


You need to have:

  • Native Flemish proficiency
  • Fluency in English; any other language is a plus
  • 1+ years of sales experience in a B2B environment, preferably in a solution-sales / technology-related environment
  • Bachelor’s degree strongly preferred
  • Excellent oral and written communication skills on different channels (phone, e-mail…) as well as excellent listening skills
  • Demonstrated ability to meet and/or exceed determined sales and activity targets
  • Ability to succeed in a competitive, result-oriented environment
  • Passion for people and technology


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